How to Determine Value In Your HVAC Company
September 1, 2011
When you are looking for a HVAC service provider for maintenance, repair, or replacement remember the axiom, "You get what you pay for".
Ask questions to determine the value of dealing with a particular company. The most obvious but often overlooked question is "Are you licensed and insured?". Doing business with a company that is not licensed is a risky proposition. HVAC equipment must be installed by a licensed company in order for the warranty to be in effect. If you are being offered highly discounted HVAC equipment the value of the company comes into question. The same applies for discounted maintenance services.
Points of Consideration to Determine Value
- Experience
Ask how many years the company has been in business and how many maintenance plan customers they have. You are looking for a company with a solid customer base, an excellent maintenance plan, and a long history of service. - Service
Does the company offer 24/7 service? If not, what will happen if your system goes out over the weekend? How quickly are they able to respond to service calls? - Technology
Does the company offer the latest in HVAC technology? If you are purchasing new equipment you want the latest model. Also, find out if their technicians are formally trained and if they receive ongoing training. Technicians must be properly trained to install and service HVAC equipment. - Reputation in the Community
Your home is an important asset to you. It is important to trust the HVAC provider to maintain the value of your home through proper installation, service and maintenance of your equipment. Ask your friends and neighbors about the company to determine their reputation in the community. - Maintenance
Find out if the company offers a maintenance plan. Good HVAC companies provide this service for their customers. The maintenance plan allows the HVAC company to automatically schedule maintenance visits which prolong the life of the system, lower utility bills, and give the customer one less thing to remember. The maintenance plan should include actual maintenance, not just a system check.
Bob Woodall Air Care Systems is a leader in the HVAC business. We are proud of our reputation and service to the community. We are a Lennox Premier Dealer and install and service the latest HVAC equipment. Our technicians receive ongoing technical training. Our maintenance plan is among the best in the industry. We offer 24/7 emergency service.
All HVAC companies are not alike and we think your will see the value of dealing with our company. Call us today to let us take care of your HVAC needs!
